Privacy
Policy

Information We Collect

We collect information that you provide directly to us, information collected automatically through your use of this website, and information from third-party platforms used to deliver our services.

• Contact & Inquiry Forms: When you submit a contact form or the “Start Your Project” questionnaire, we collect your name, email address, phone number, and the project details you share — including project type, location, scale, timeline, investment range, and aesthetic preferences.
• Electronic Signature: When you sign a service agreement through our e-signature system, we collect your name, email address, drawn signature, IP address, and the timestamp of signing, as required for legal validity under the ESIGN Act.
• Payment Information: Payment is processed directly via Zelle. We do not collect or store your payment account details. Transaction references may be retained for bookkeeping purposes.
• Communications: If you contact us by email or phone, we retain records of that correspondence as part of your project file.

• Usage Data: Squarespace, our website platform, automatically collects information about how you interact with this site — including pages visited, time spent, referring URLs, and browser or device type.
• IP Address: Your IP address may be logged by Squarespace analytics and by our e-signature provider for security and legal record purposes.
• Cookies: This website uses cookies placed by Squarespace to support site functionality and analytics. See Section 04 for details.

How We Use Your Information

We use the information we collect solely to deliver and improve our services, communicate with you about your project, and meet our legal obligations. We do not sell your personal information. We do not use it for advertising.

• To respond to your inquiry and determine whether Doina Design is the right fit for your project.
• To deliver interior design services — including conducting discovery calls, developing design concepts, sourcing materials, and coordinating with vendors relevant to your project.
• To process and record your service agreement in compliance with applicable law.
• To communicate project updates, timelines, material selections, and next steps throughout the engagement.
• To maintain financial records and meet tax and accounting obligations.
• To improve this website by understanding how visitors use it, through aggregated and anonymized analytics data.
• To comply with legal obligations where applicable, including responding to lawful requests from authorities.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

• Service providers: We use third-party platforms to operate this website and deliver services — including Squarespace (website hosting and analytics) and esignatures.com (electronic contract signing). These providers process your information on our behalf and are bound by their own privacy policies. See Section 05 for details.
• Professional collaborators: With your knowledge, we may share relevant project details with contractors, vendors, or other design professionals engaged to deliver your project. We share only what is necessary.
• Legal compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights or the safety of any person.
• Business transfer: In the unlikely event of a business transfer, merger, or acquisition, your information may be transferred as part of that transaction. You would be notified in advance.

Outside of the circumstances listed above, your information stays with us and the platforms listed in Section 05.

Cookies & Tracking

This website uses cookies — small text files stored on your browser — to support basic functionality and to understand how visitors use the site. We use only the cookies placed by Squarespace as part of its standard website platform.

• Analytics cookies track aggregated, anonymized information about pages visited and time spent — helping us understand which content is useful.
• Session cookies maintain your browsing session while you navigate the site.
• Commerce cookies support the deposit payment functionality if you proceed to book services through the site.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on this site. Most modern browsers also support “Do Not Track” signals, which Squarespace honors where technically possible.

We do not use advertising cookies, retargeting pixels, or tracking tools from social media platforms on this website.

Third-Party Services

This website is built on and operated through the following third-party platforms. Each has its own privacy policy governing how it handles data. We encourage you to review them.

Data Retention

We retain your personal information for as long as necessary to deliver our services, maintain accurate business records, and comply with our legal obligations.

• Project inquiries that did not proceed: Retained for up to 12 months, then deleted unless you have asked us to keep your information on file for future projects.
• Active project files: Retained for the duration of the project engagement plus 3 years following project completion, in line with standard professional service and tax record requirements.
• Signed contracts and financial records: Retained for 7 years as required by California tax and business law.
• Website analytics data: Managed by Squarespace in accordance with their data retention policies. Aggregated analytics are not linked to individual identities.

You may request deletion of your personal information at any time (see Section 07). Where legal obligations require us to retain certain records, we will inform you of those requirements.

Your Rights Under California Law (CCPA)

As a California-based business serving California residents, we comply with the California Consumer Privacy Act (CCPA). If you are a California resident, you have the following rights regarding your personal information:

Children’s Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at doina.curchi@icloud.com and we will take steps to delete that information promptly.

For users between 13 and 16 years of age, we do not sell or share personal information without affirmative authorization as required under the CCPA.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we do, we will update the “Last Updated” date at the top of this page.

For material changes that affect how we handle information you have already provided, we will make reasonable efforts to notify you directly — by email if you are an active client, or by a prominent notice on this website.

We encourage you to review this page periodically. Your continued use of this website following any update constitutes your acknowledgment of the revised policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to understand more about how your information is handled, please reach out directly. Privacy inquiries will be responded to within 5 business days.